Seminario CEDE - Daniel Schwartz

The minimum payment warning, a notice that informs credit cardholders of the downside of making the minimum payment, has been described as a perverse nudge because it negatively affects those who would pay more than the minimum, presumably due to the anchoring bias. This issue is tackled in a massive field experiment by introducing a novel "statement balance warning." The experiment used email payment reminders that randomly added minimum payment or statement balance warnings.